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Will my eyes be dilated for the examination?

Most comprehensive eye exams, including new patient and cataract evaluations, require dilation. If you are uncertain if your type of exam will require dilation, do not hesitate to call our Sierra Eye Care office to ask.

Is it necessary for my eyes to be dilated?

Although inconvenient, dilating drops allow the ophthalmologist and optometrist to get a better view of the inside of your eye. A dilated exam is used to identify and diagnose eye disorders and diseases that may otherwise go undetected.

Will I be able to drive or go back to work after my eyes have been dilated?

Your vision will be distorted and blurry after dilation. Near vision is most affected so activities like reading and computer work may be difficult. Because it is not possible to determine how much your vision will be affected, we suggest having a driver accompany you to your appointment. Patients also notice an increased sensitivity to bright lights and sunlight. Dark sunglasses are advised and can be provided if needed. Vision typically returns to normal after 2-4 hours.

What should I bring to my appointment?

Current glasses, even if they are broken or unsatisfactory.

If you have received forms by mail prior to your appointment, please complete these and bring them with you. Or you can download, print and complete the patient forms found on this website.

Bring a list of all current medications, eye drops, vitamins or herbal supplements you are taking.

Photo ID, Medical and Vision Insurance cards and authorizations or referrals if required.

If you have a complex medical condition, please bring copies of your medical records, lab results or special tests including CT scans or MRIs.

How long will my appointment take?

New patient and complete eye exam appointments can last 1 ½ - 3 hours depending on the testing necessary. We make every attempt to remain on schedule, but emergencies can arise and delays may occur. We appreciate your patience in this event. Please schedule sufficient time so that a delay will not cause you undue inconvenience.

My optometrist referred me to Sierra Eye Care. Will I still continue to see them?

Yes. Sierra Eye Care works closely with many area optometrists in providing patients with medical ocular examinations and surgical procedures. Dr. Arnold welcomes working with you and your doctor in managing your vision care. You will continue to visit your optometrist for routine eye care, glasses and contact lens needs.

How do I know if Sierra Eye Care participates with my insurance?

Sierra Eye Care participates with many insurances including Medicare, Medi-Cal, VSP, most PPOs and several HMOs. Prior to your appointment you should contact your insurance carrier to verify their participation with Sierra Eye Care/Colin B. Arnold, MD, as well as your benefits, coverage and need of any referrals or authorizations. As a courtesy to our patients, we bill primary and secondary insurance carriers. Additionally, our billing department is available to answer any questions regarding insurance and payment.

What will I owe at the time of my visit?

Insurance co-payments and deductibles are collected at the time of your appointment. Additionally, any fees that are not a covered insurance benefit are collected. This may include refraction fees, contact lens fittings and deposits for eye wear.

Why can’t I have a vision exam and my medical eye exam completed at the same visit? I want to receive an eyeglasses prescription at the time of my glaucoma exam.

Although we understand this is an inconvenience, two appointments are necessary to address your eye care needs. Several factors prevent the doctors from writing an eyeglasses prescription for you at the time of your medical eye exam (i.e. exams for diabetes, glaucoma, cataracts, macular degeneration, dry eye).

Insurance plays a role in determining what exam can be done. Vision exams are covered by vision insurance plans or the vision care coverage component of your medical insurance. Legally we cannot bill both insurances for the same date of service. We recommend that you have your medical eye exam done before your vision exam for a glasses prescription. In the instance that a medical reason is preventing you from seeing clearly with your current glasses, that cause can be addressed before receiving a new prescription.

Additionally, routine vision exams are performed by the optometrist and medical eye exams are performed by the ophthalmologist.

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Office Hours

Monday8:30 - 5:30
Tuesday8:30 - 5:30
Wednesday9 - 5:30
Thursday8:30 - 5:30
Friday8:30 - 5:30
Day Morning Afternoon
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8:30 - 5:30 8:30 - 5:30 9 - 5:30 8:30 - 5:30 8:30 - 5:30

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